Shipping policy

  1. Processing: Orders ship within 1–3 business days (Mon–Fri, excluding holidays) after payment clears.

  2. Methods & Cost: We use USPS or UPS. Exact rates

  3. Delivery Windows: Depending on carrier 

  4. Tracking: You will receive a tracking link as soon as your package arrives to carrier also depends on carrier.

  5. Address Accuracy: Please double-check your address; we’re not liable for delays or losses caused by incorrect information.

  6. Lost or Damaged Parcels: If your order is marked “Delivered” but missing, or arrives damaged, email jecreationsllc@outlook.com within 7 days. Recommended to file a claim through carrier. 

  7. International Duties & Taxes: Buyers outside the U.S. are responsible for any customs fees, VAT, or import taxes.

  8. Policy Updates: We may modify this policy without notice; the version on our site at checkout applies to your order.

Questions? Contact us at jecreationsllc@outlook.com.